Whitelisting WhatsApp Templates on Gupshup Panel

Modified on Thu, 14 Sep, 2023 at 11:54 AM

To create and get the templates approved, follow the below steps:

  1. Login to Gupshup panel

  2. Open the navigation panel on left and click on 'Create

  3. Select the tabs as per below screenshot

  4. Configure the template as below:

            A. Type: TEXT

            B. Language: English (en)

            C. Body: Message body


         D. Header & Footer: Optional fields

         E. Buttons: Optional. If the client want to provide cta button then select ‘Call to Action’ from drop down, else none.

 

  • Once the template is configured, scroll up and enter the password to create the template (enter the ‘account credentials’ password provided above.

Template approval and testing:


1. Click on ‘list’ on navigation panel to check for the template approval


2. Check if the template is in ‘Pending’ or ‘Enabled’ status. The templates are approved from Meta and the average approval time is of 10-15 minutes.


3. Once ‘Enabled’ test the template by clicking on ‘Test this template’ [Refer below screenshot]


Enter your contact number and transaction password to test the template

Editing a template:

  • Click on ‘Edit this template

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