Shopify Pre-Dispatch Integration

Modified on Fri, 14 Nov at 4:01 PM

Step 1. Install Clickpost <> Shopify App

Clickpost will share your production login credentials.
Log in to your Shopify account and open the Clickpost App URL:
ClickPost Order Tracking - Shopify App Store
Click Install.
Confirm installation on your Shopify store.
You will be redirected to the Clickpost login page. Log in using the credentials provided by Clickpost.
After login, you’ll be redirected to the setup page. Enter your preferred Account Name and click Next.
Select Manifestation and click Submit.

Your Shopify account is now connected to Clickpost.

Step 2. Configure Warehouses

To add and map warehouse between Shopify and Clickpost, follow the steps below:

1. Add Warehouse in Clickpost

Refer to the detailed guide here: How to Add a Warehouse on Clickpost Dashboard

(Please Note: Shopify Pre-Dispatch Integration works only in case of a Single Warehouse.)

2. Get Warehouse (Location) ID from Shopify

In your Shopify Admin Panel, go to Settings → Locations.
Select the warehouse you wish to map.

Copy the numeric Warehouse Code from the URL.
- For detailed instructions, check this guide:
  How to Find Location ID in Shopify

3. Map Shopify Location ID on Clickpost

Use the following guide to complete the mapping:
How to Map Shopify Location ID on Clickpost

Step 3. Courier Partner Setup

After completing the installation and warehouse mapping, the next step is to configure your Courier Partners in the Clickpost Dashboard.

Each courier account must be added and configured for order processing.

To add a courier partner, follow the steps mentioned below:

Add New Carrier Partner Account on Clickpost

Step 4. Configure Recommendation Rules

Recommendation Rules determine which courier partner will be selected for each order.
It is important to set these up for seamless dispatch operations.

Refer to this guide for detailed steps:
How to Set Up Recommendation Rules

Step 5. Order Flow in Clickpost Dashboard

Once the courier setup and recommendation rules are configured, orders from Shopify will start flowing into the Clickpost Dashboard.

You can view them under Dispatch → Orders.

Here’s a quick overview of the sections within Dispatch:

Section	Description
New	Displays newly received orders.
Fulfillments	Orders to be processed (includes Recommendation + Order Creation).
AWB Generated	Shows orders for which Air Waybills have been generated.
Ready to Ship	Orders ready for label download and shipment.
Shipped	Displays orders where pickup has been completed.
On Hold	Orders placed on hold manually.

Important Note: Orders in the Dispatch section must be processed manually.

Your orders will begin syncing automatically, and you can start processing shipments from the Clickpost Dashboard.