ClickPost allows you to view detailed webhook logs pushed by Clickpost, directly from the dashboard to help you verify and troubleshoot webhook deliveries made to your configured endpoint.
Step 1: Navigate to the Webhook Logs Section
Log in to your ClickPost Dashboard.
Go to Menu → System Health → Track.
On this page, you’ll find two fields for searching webhook logs:
Log Type – This field is set to Webhooks by default.
AWB – Enter the Air Waybill (AWB) number for which you want to view webhook logs.
Click Submit to fetch the logs.
Step 2: View Webhook Log Details
Once you submit the request, the system displays all webhook events pushed by ClickPost for that AWB.
Each log entry includes the following details:
| Field | Description |
|---|---|
| Webhook Type | Indicates whether the event was pushed via Selected Webhooks (shown as Notification Webhook) or All Status Webhooks. |
| URL | The endpoint URL to which ClickPost pushed the webhook event. |
| Headers | The HTTP headers included in the webhook request. |
| Payload | The JSON body containing scan-level shipment details for the specific AWB. |
| Sent Time | The timestamp (in UTC) when ClickPost sent the webhook event. |
| Status Code | The HTTP response code received from your endpoint after ClickPost pushed the event. |
| Content | The response message returned by your system for that webhook request. |
Step 3: Use Logs for Validation and Troubleshooting
These webhook logs help you:
Verify that webhook events were successfully delivered to your endpoint.
Identify any failed or delayed events based on status codes or response content.
Validate the payload structure and data received for a given AWB.
If you observe failed webhook deliveries or unexpected responses, feel free to reach out to support@clickpost.in for assistance.
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