How to check Cancellation logs on Dashboard

Modified on Thu, 17 Jul at 9:22 AM

We have a functionality on the ClickPost dashboard to check the cancellation logs for the orders corresponding to which the cancellation was requested. 


Login to Dashboard (Link: https://dashboard.clickpost.ai/->System Health --> Cancellation --> Enter AWB Number to fetch the logs 




Order Cancellation API Logs: Review comprehensive logs related to the order cancellation process. You can search using the AWB Number to view ClickPost and carrier partner request/response details for each shipment, enabling efficient monitoring and analysis of shipment interactions and statuses.





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