Enable Auto Approval/Rejection for Return Requests based on the Return Reasons

Problem statement: For an Enterprise using Returns UI of Clickpost, approving/Denying return requests manually from the dashboard is a time-consuming task.

Solution: To cater the above use case, Clickpost has introduced auto approval/Denying functionality based on the return reasons.

Here are the steps involved to enable the feature on Clickpost:

STEP 1: Go to return config tab under settings section of the dashboard.

https://dashboard.clickpost.ai/settings/return-config/reasons

STEP 2: Click on the dropdwon corresponding to the configured reason. It will show 3 options:

-auto approval: Return request will be automatically approved for the reason.

-auto rejection: Return request will be automatically approved for the reason.

-Manual: Admin need to approve/deny the request manually from Dashboard

STEP 3: Select the approval rule for all the reasons and Click on Submit.

The approval rules will be applied to all the new return requests.