Clickpost has 2 NDR APIs, which you can integrate with to take action on the Failed Delivery Cases.
1) NDR Action Update API (v1) - https://clickpost.github.io/slate/#ndr-action-update-api
2) NDR Update API v2 - https://documenter.getpostman.com/view/4565637/TzY1iGmW#8b66de9d-6b3a-48e1-a214-7d0e00918812
How are these 2 APIs Different?
| NDR v1 API | NDR v2 API | |
| Can save the responses on Clickpost Dashboard | No | Yes |
| The action taken is shared via API | Yes | Yes |
| In case of failure on API, the actions are shared via Reports | No | Yes |
| Can take Bulk Actions | Yes | No |
| Most Efficient | No | Yes |
Recommended API:
NDR Update API v2 is the most recommended API as in cases where we receive a failure from the courier partner via API, we save the response at our end and send the same further via NDR Feedack reports via Mails to 3PLS.
Hope this helps!
In case of any queries, feel free to reach us at support@clickpost.in
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