Life before COD reconciliation feature

There are frequent to-and-fro communications passed between you (the e-commerce enterprise) and your carriers relating to financial transactions about Cash-on-delivery payments. These usually happen completely through e-mail. It is also painstakingly time-consuming for your finance team to reconcile the COD amount that was remitted by the courier, given that it is a repetitive process. Say, e-commerce with 500-1000 orders delivered per day need to spend 20 hours of weekly effort for this process. Furthermore, despite completing these tiring manual works, you still wouldn’t be able to see any insights on remittence performance of different courier partners.

How ClickPost helps you?

Our cash reconciliation module helps you to see all financial details of COD orders in a single place and makes your reconciliation process more simple. It gives you the overall insights from a very high level, such as all courier partners, to the very granular level of AWB.

The downloadable report we provide now displays the total collected amount against an AWB number in a single column. The days of manual calculations are gone. This new module allows you to see the final amount without any confusion or manual calculation.

To start with, COD reconciliation serves the following features

  1. Pipe line: You can view pipeline of Total COD orders delivered → Total COD amount collected from customers → Total COD amount remitted by courier to you → Pending amount that needs to be remitted from courier

  2. Comparison of different courier partner remittance percentage at a delivered date-wise level.

  3. Reporting module to get all COD details and share it with relevant stakeholders (internal finance team member or courier partner) in single-go


How to do it?

The first version of COD reconciliation will work as 

View remittence details


1

Filters

You can set filters at ‘delivered date level’ or courier partner level to view insights

2

Insight cards

You will be able to view insights at number of shipments and corresponding value at 4 different stages. You will also be able to e-mail the same details at AWB level by clicking the 'file' icon 

3

Daily Remittence table

You will be see data at courier partner wise and compare the same

4

Send report

You can send report to relevant stake holder at delivered date level