Clickpost Helpdesk

Manage logistics partners 17

• Adding new logistics partner account on Clickpost
• Activate/Deactivate logistics partner account on Clickpost
• Update Pricing List
• Upload/Update Pincode
• Upload SLA/TAT

View all 17

Manifest 2

• How to download label on dashboard[New Dashboard]
• How to update Ewaybill for AWBs

NPR Management 1

• NPR Management Platform [New Dashboard]

Tracking Theme Config 9

• How to Update Logo & Favicon
• Tracking Page Security Feature
• Tracking page configuration-Enable /Disable EDD
• Promotional Banner on tracking page[New Dashboard]
• Product Recommendation [New Dashboard]

View all 9

COD reconciliation 1

• Cash On Delivery (COD) Reconciliation

Security 1

• How to Change password for Admin account [New Dashboard]

EDD 2

• EDD[New Dashboard]
• How to configure "Cutoff Time" for EDD

Cancel orders 1

• How to Cancel any shipment from Clickpost dashboard

Reports 5

• Order type performance report
• Steps to debug report related queries
• Add/Edit Subuser access from new dashboard
• Configuring pulse report for enterprises on the basis of milestones
• Report Status [New Dashboard]

Channel Integration 3

• Client Onboarding: Unicommerce Pre Dispatch integration [Forward]
• Unicommerce Post - Dispatch Integration - Steps to follow
• Easyecom Integration with Clickpost

Returns 2

• Onboarding steps for Returns UI development
• Return Page Configuration [New Dashboard]

API integration 0